Ashley Madison and Lessons in Reputation Management

Posted by Deborah | August 26th, 2015 | No responses

The messy situation around the online dating service, Ashley Madison, rumbles on. In fact, now we hear all sorts of organisations are being implicated in the cyber attack and potentially having to address reputation issues with a matter of urgency. There’s no doubting that a business which used the strapline […]

When Intent to Deliver Becomes Willingness to Deceive

Posted by Deborah | August 20th, 2015 | No responses

IF you’re in the world of PR, then the so-called ‘sweaty-gate’ story probably hasn’t escaped your attention this week. One particular agency has found itself the subject of an investigation after it used its own employee as a ‘casestudy’, when flogging the benefits of its client’s product to the media. […]

Carphone Warehouse – A Bad Case of PR and Stakeholder Communications

Posted by Deborah | August 9th, 2015 | No responses

Imagine having been lazing on your sun lounger in a holiday resort at the weekend, enjoying the first few days of your much-needed break from the daily grind. And then you pick up your tablet to flick through the news from back home and you find: “Carphone Warehouse hackers may […]